How Telha works¶
Concepts
A handful of ideas explain almost everything Telha does. You don't need them to ask a question and get an answer, but they are what make Telha's answers trustworthy, and knowing them helps you get more out of it.
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What Telha remembers
Telha keeps facts, not a pile of documents to search. It answers from what is true across your systems.
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The three clocks
Every fact knows when it was true, when Telha learned it, and the date its source puts on it. That is what lets you ask about any point in time.
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Evidence and receipts
Every fact links back to the exact place it came from, so every answer can show its sources and you can open the original.
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How Telha checks itself
Before Telha gives you an answer, it checks each statement against the sources and shows you the result.
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Confidence and relevance
Telha knows some facts more firmly than others, and weighs closely-related evidence more heavily. Here is how it decides what to trust.
The one-sentence version¶
Search finds text. Telha resolves state. It remembers what is true across your company, keeps every version as things change, and proves every answer against the source it came from.
Related ideas, elsewhere in this guide¶
Two more ideas have their own how-to pages:
- Telha asks you when it meets something it cannot pin down. See When Telha asks you.
- You only ever see what you are allowed to see. See Trust & privacy.