Confidence and relevance¶
Concepts
Not everything Telha knows is equally certain, and not everything is equally relevant to your question. Telha keeps track of both, so its answers lean on the firmest, most closely-related evidence rather than treating every scrap the same.
Some facts are held more firmly than others¶
A figure taken straight from a signed contract is more certain than one guessed from an ambiguous email. Telha carries a sense of confidence with each fact. When something is shaky, it either flags it or, if it matters, asks a person to confirm it. As facts get confirmed, the memory gets firmer over time.
Closer evidence counts for more¶
When Telha follows the connections between facts (a contract, to its amendment, to the email that discussed it) it treats closely-related evidence as more relevant than something several steps removed. A fact two hops away still counts, just less than the one right next to your question. This is what keeps answers focused instead of dragging in loosely-related material.
Meaning, not just keywords¶
Telha can also find things by meaning, not only exact words. Ask about "supplier delays" and it can surface a note about a "late shipment from a vendor", even though none of the words match. It then blends that closeness-in-meaning with the relevance above, so the most useful evidence rises to the top.
Why this matters to you¶
- Better answers. The evidence behind an answer is the evidence that actually bears on your question.
- Honesty about uncertainty. Where Telha is less sure, you are told, rather than given false confidence.
- It improves. Every confirmed fact and answered question makes the memory more certain.
Related¶
- How Telha checks itself - certainty is separate from verification; both protect you.
- When Telha asks you - how Telha firms up the facts it is unsure of.